Pet Passages truly takes into account that a pet is family too and treats their death as such. We recently moved to the area and found them by googling and taking our chances but we are happy we did. Upon arrival with our cat, we were directed to the viewing room to lay her on a pillow where she remained while we made the arrangements necessary. There was no pressure to have anything more than we desired for her. After the arrangements were finalized we were told we could pay now or be billed if that was easier as well as making arrangements to pick up the cremains either from them or at our vet’s office.
We went back to the viewing room to say a final goodbye and I lost it. Rather than intruding, the gentleman quietly closed the doors to the viewing room and allowed us all the time we needed.
Respectful and courteous, I will return to them when our next pet is in need.
