Dear Mike,
Thank you both so much for all of your help and support with Pet Passages. Caroline and I can’t say enough good things about your pet business model. We both knew the potential of the pet cremation industry but couldn’t have done it at the level that Pet Passages does.
My wife as you know, is very skeptical. However after the first day of training with you in Rochester, we both sat in the car in your parking lot and looked at each other and said, “WOW, if we left today it would have been worth the money.”
I think your customer support is excellent, you are always available which is very comforting. Your online store is easy to use and has everything you need to start a new pet business.
We have been only open officially for four days now and have already performed 16 cremations. Many veterinary hospitals have our information and with a little more follow up we will be busy people ( a good problem to have ).
Last week I had three calls in a row about pets, I asked the family how they heard about us, and they all said, “thru the internet”. Now, I have done nothing for search engine optimization, its all because of the work you have done with the website!!
I can’t wait to give you a report a few months from now.
Please feel free to use us as a reference.
Thank very everything,
Stephen and Caroline Purdy
Pet Passages
Dover, NH
