Our Staff

Mike Harris

Mike is a third-generation licensed funeral home director and worked in his family’s funeral home for over 20 years. When Mike lost his two beloved Rottweilers, Hannah and Luke, he discovered the lack of professionalism and dignified care that was available. Mike decided there was a need in the industry that he could fill.

His loss became a dream. Given his education, training, experience, and family heritage, Mike knew it was his responsibility to improve the quality of end-of-life pet care. He started Pets at Peace by Harris Funeral Home in 2009 and given its immediate success, was able to launch Pet Passages^® in 2011. It has grown into a nationwide franchise that has truly set the highest possible standard of dignified, quality care for the pet funeral and cremation profession.

Andrea Dunadee-Harris

Andrea’s journey to Pet Passages^® started out as a recipient of the kind and compassionate care that Pet Passages^® offers. When she was faced with the difficult decision to euthanize her dog, she found great comfort and professionalism from Pet Passages^®. It was through this experience that she discovered her true calling and passion: helping others through their incredibly difficult time.

Andrea has taken great pride in growing the Pet Passages^® brand and being an advocate to build new relationships with customers and veterinary partners. She is heavily involved in all new franchise development, training, sales, and marketing. Andrea is passionate about ensuring the business runs efficiently while simultaneously elevating the human experience and being there for grieving families.

Kristine Oddo

Kristine brings over 20 years of expertise in strategic partnership and implementation for both national and local enterprises to her role at Pet Passages.  She has been a pet parent for even longer – beginning in the sixth grade when rescued 2 homeless parakeets.  She provides marketing and advertising direction to Pet Passages franchise owners and advances project initiatives forward at the corporate level to raise awareness of the choices pet parents have and the compassionate and dignified support they receive with Pet Passages.

Outside of her professional responsibilities, Kristine enjoys spending time with her immediate, extended, and chosen family and friends. When she isn’t exploring new travel destinations, her interests include thrifting, curating collections, and participating in concerts, festivals, and other community events.

Bob Gappa

If you’re reading this, you’re likely considering becoming a Pet Passages Franchisee. Our franchisees share a profound purpose: to serve with compassion 24/7/365. At Pet Passages, our mission is Guiding Pet Parents through Their Pet’s Passage. We are deeply committed to honoring and preserving the memory of each family’s beloved pet, and there is no greater responsibility we hold dear.

If this resonates with you, we invite you to explore how becoming a Pet Passages Franchisee can help you support grieving Pet Parents while enhancing your income, lifestyle, wealth, and equity—and even eliminating debt.

My expertise lies in organizational development and design, with a specific focus on building team-centered and customer-centric brands. For over 43 years, my company, Management 2000, has partnered with more than 1,650 franchisors across the globe to create thriving franchise systems.

As a Pet Passages franchisee, your ultimate goal is to earn the trust and loyalty of your customers. By providing exceptional care and service, you’ll foster relationships with families who will return to you and eagerly recommend your business to their friends, family, and broader networks. Achieving this will not only make a meaningful impact in your community but will also ensure your satisfaction and success as part of the Pet Passages family.

I love being a part of Pet Passages and look forward to welcoming you as a future Franchisee and supporting you on this rewarding journey.

TJ Nevis

There have always been two constants in TJ’s life: a passion for programming and a love for his pets. Working with Pet Passages allows him to create intuitive solutions for an industry close to his heart so fellow pet parents can get the support they need when experiencing a loss.

With a background in developing user-friendly platforms and streamlined backend systems, TJ helps ensure the Pet Passages software runs smoothly for Pet Care Specialists, vets, and pet parents alike. His expertise in software development, coupled with a dedication to providing an excellent tech experience, allows pet parents to easily access resources and services during one of life’s most challenging moments.

Mike Sukhenko

Ashley Nevis

As a proud cat mom, Ashley knows there’s nothing better than the love of a pet. Unfortunately, she also knows the pain of what it’s like to say goodbye to a furry family member and that the support you get during that grief makes all the difference.